Baker Tilly

  • Desktop Engineer

    Job Locations US-WI-Madison | US-PA-Pittsburgh | US-PA-Philadelphia | US-NY-New York City | US-WI-Milwaukee
    Job ID
    10943
    Category
    Information Technology
  • Overview

    Baker Tilly Virchow Krause, LLP (Baker Tilly) is a nationally recognized, full-service accounting and advisory firm whose specialized professionals connect with clients and their businesses through refreshing candor and clear industry insight. With approximately 2,700 employees across the United States, Baker Tilly is ranked as one of the 15 largest accounting and advisory firms in the country. Headquartered in Chicago, Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 147 territories, with over 33,000 professionals. The combined worldwide revenue of independent member firms is $3.4 billion.

     

    Under the general supervision of the IT Manager, the Desktop Engineer will be responsible for the day-to-day operation and administration of the tools required to deliver applications and operating systems to the organization’s workstations. 

     

    It’s an exciting time to join Baker Tilly!

     

      

    Baker Tilly Annual Report 2017 

    Responsibilities

    Package and deploy patches, applications, and operating systems across the organization utilizing Microsoft System Center Configuration Manager (SCCM)

    • Create and maintain the standard image and imaging process for efficient and effective deployment of hardware across the organization
    • Develop and implement a software update schedule using patch management and software distribution tools
    • Configuration, testing and deployment of operating system and upgrades on new and existing hardware
    • Maintain end point security by researching, testing, recommending and apply patches and application upgrades on a regular basis
    • Recommend future upgrades

    Effective management of the organization’s end user hardware

    • Develop and document procedures for installation, configuration, and maintenance of standard desktop, laptop, and tablet devices
    • Analyze desktop and laptop systems performance indicators to ensure system(s) are operating efficiently
    • Develop and document procedures for asset management within the organization; monitor and improve dashboard to facilitate consistently accurate inventory

    Provide support to the Technology team

    • Provide technical direction to the Service Desk team to solve problems that require an increased level of troubleshooting discipline, technology acumen, and creativity

    Maintain and expand knowledge base in area of expertise

    • Research and evaluate new desktop engineering and application deployment technologies
    • Attend courses to develop and maintain skills

    Other duties

    • Special projects as requested

     

    Qualifications

    • Associate’s degree in a field such as Computer Technology or related field.  Certifications such as MCP, MCSE preferred.
    • Minimum two (2) years experience with SCCM, PowerShell, patch management tools, Active Directory preferred
    • Ability to work independently or as part of a team effectively
    • The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is required
    • Sound written and verbal communication skills necessary to effectively interface with all levels of Firm management, practitioners, clients, and other external business contacts
    • Strong analytical and organizational skills are necessary
    • A sense of urgency and a commitment to timely completion of projects.  Attention to detail along with a commitment to quality and confidentiality

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    Baker Tilly Virchow Krause, LLP is an equal opportunity/affirmative action employer.